USA Shipping/Returns info

USA Shipping

We are based in the UK, all orders are produced and sent from our office in Wiltshire, UK

We have two options for shipping to the US, Royal Mail International Tracked and DHL express. 

Royal Mail tracked is handled by USPS once it has landed in USA, DHL are an end to end service. 

Royal Mail/USPS tracked is standard price of £10 and delivery should be within approx 7 days, but please note this is not a guarenteed timed delivery

DHL Express is £30, and delivery is 1-2 days. 

Please be aware that there maybe import taxes and fees that will need to be paid before delivery in your country.  These are responsibility of the receiver and not Fab-Bricks Ltd.

Returns

Personalised items are not eligible for return. 

We pack orders thoroughly to make sure they reach you in perfect condition, however, if your order appears to be damaged upon receipt, please take a couple of photos and send them to us at info@fab-bricks.com, it's likely we can replace just the broken parts.

If we make an error in the printing/personalisation (we are human!) then just let us know and we will sort that out for you straight away.